Terms of Service

1. The Service

Zilowy lets you import, organize, analyze, and publish digital media (images and videos) that you create with other tools. Zilowy does not use AI to generate images or videos. Videos you build with its reel composer are assembled only from your own images and audio. It includes optional integrations that let you connect your own third-party accounts — such as social platforms and cloud storage — so you can publish or store your content through them.

2. Eligibility and account

You must be at least 18 years old to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly of any unauthorized use.

3. Your content and ownership

You retain all ownership of the content you create, upload, or manage in the Service (“Your Content”). You grant us a limited, non-exclusive licence to host, process, analyze, and transmit Your Content solely to operate the features you use — for example, to generate captions and search data, or to publish content to an account you connect. We do not claim ownership of Your Content. We do not use it to train AI models, and we do not allow our AI providers to train theirs with it (see our Privacy Policy).

Where you enable Bring Your Own Storage (BYOS), Your Content is stored in your own cloud bucket under your control; you are responsible for that storage account and its costs.

4. Acceptable use

You agree not to use the Service to create, store, or publish content that:

• is unlawful, infringes intellectual property or privacy rights, or that you do not have the rights to use;
• depicts or sexualizes minors, or constitutes non-consensual intimate imagery;
• is defamatory, harassing, hateful, or promotes violence or illegal activity;
• impersonates another person or misrepresents your identity or affiliation;
• violates the terms, policies, or community guidelines of any connected third-party platform (including, where connected, TikTok, Instagram, Facebook, Pinterest, YouTube, or Fanvue).

You are solely responsible for Your Content and for ensuring it complies with all applicable laws and third-party platform rules.

5. Connected third-party accounts

When you connect a third-party account, you authorize us to act on your behalf to perform the actions you request — such as publishing or scheduling content to your own account. Your use of each third-party platform remains subject to that platform's own terms and policies. We are not responsible for third-party platforms, their availability, or changes to their APIs. You can disconnect any account at any time, which revokes the stored access.

Zilowy uses YouTube API Services. If you connect a YouTube channel, you agree to be bound by the YouTube Terms of Service, and Google's processing of your data is governed by the Google Privacy Policy.

6. AI-generated content

The Service uses AI models to analyze your media (descriptions, tags, search) and to draft text such as captions. AI output can be inaccurate or unexpected. You are responsible for reviewing any AI-generated or AI-assisted content before you publish or rely on it, and for ensuring it complies with these Terms and applicable law.

7. Subscriptions and billing

Paid plans are billed through our payment processor, Stripe, which acts as merchant of record and handles applicable taxes. Fees, billing cycles, and plan features are presented at the point of purchase. Unless stated otherwise or required by law, payments are non-refundable. You can manage or cancel your subscription from your account; cancellation takes effect at the end of the current billing period.

8. Intellectual property

The Service itself — including its software, design, and trademarks — is owned by the Operator and protected by intellectual-property laws. These Terms grant you no rights in the Service other than the limited right to use it as permitted here.

9. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that content analysis or publishing will always succeed.

10. Limitation of liability

To the maximum extent permitted by law, the Operator will not be liable for any indirect, incidental, special, or consequential damages, or for loss of data, profits, or content, arising from your use of the Service. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Suspension and termination

You may stop using the Service and delete your account at any time, as explained on our data deletion page. We may suspend or terminate access if you breach these Terms or use the Service in a way that risks harm to others, to the Service, or to any connected platform. On termination, your right to use the Service ends; provisions that by their nature should survive will do so.

12. Governing law

These Terms are governed by the laws of Italy, without regard to conflict-of-law rules. The courts competent for the Operator's place of establishment will have jurisdiction, subject to any mandatory consumer-protection rights you may have.

13. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you within the Service. Continued use after changes take effect constitutes acceptance.

14. Contact

Woobik di Silva Cordeiro Pedro Henrique (Woobik Studio)
Via Barberini 54, 61040 Monte Porzio (PU), Italy · VAT IT02692610419
privacy@zilowy.com